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Frequently Asked Questions

General Questions about SignOnSanDiego.com


Where can I find company information about SignOnSanDiego.com?
For more information please visit, 'About SignOnSanDiego.com'. Here you will find access to our online media kit, online advertising, product information and more.

How often is SignOnSanDiego.com updated?
Local, national and international news on SignOnSanDiego.com is updated every 10 minutes or as breaking news occurs. Articles from each day's edition of The San Diego Union-Tribune are posted at 2 a.m. under the "Today's Paper" link. Other parts of SignOnSanDiego.com, including Entertainment, Careers, Homes and Cars, are updated throughout the day as new information becomes available.

Why is some content published on SignOnSanDiego.com but not in The San Diego Union- Tribune?
The Web site is updated throughout the day as news happens while the newspaper is published once a day. SignOnSanDiego.com works closely with the Union-Tribune to cover breaking news. Early versions of newspaper articles appear online, along with reports from The Associated Press, Reuters and other wire services. In addition, SignOnSanDiego.com's dedicated staff of journalists frequently cover breaking news.

SignOnSanDiego.com also offers web only content such as video clips, audio, extensive photo galleries, interactive maps, and streaming video coverage of major news events.

Is there a media kit for SignOnSanDiego.com?
Please visit 'About SignOnSanDiego.com' to view the SignOnSanDiego.com online media kit.

Who do I contact if I have experienced a problem with the SignOnSanDiego.com Web site or service?
SignOnSanDiego.com welcomes all feedback and will make every effort to address your concerns. If you have experienced a problem or have a concern, please email CustomerSupport@SignOnSanDiego.com or call 619-718-5200 and we will direct you to the appropriate person or department.

What information can I receive via email from SignOnSanDiego.com?
From breaking news email alerts to newsletters containing entertainment, health, travel information, special offers and more, SignOnSanDiego.com has an extensive suite of email newsletters to meet your individual information needs. Click here to find out more.

How do I subscribe to a SignOnSanDiego.com email newsletter?
To subscribe to a SignOnSanDiego.com newsletter, click here or sign-up using one of the many subscription boxes throughout the Web site.

How do I unsubscribe from a SignOnSanDiego.com email newsletter?
There are several ways you may unsubscribe from a SignOnSanDiego.com newsletter. Please choose from one of the following options:

  • To unsubscribe from a specific email newsletter, click on the "unsubscribe" link positioned at the bottom of the email newsletter and follow the instructions.
  • Alternatively, click here to request access to your Email Membership Profile and update your subscription preferences.
  • You may also submit your request using our Membership Feedback form.

    How do I inquire about SignOnSanDiego.com sponsoring my Community event?
    Please contact the Internet Marketing Department by emailing Marketing@SignOnSanDiego.com

    How can I get my community event or announcement promoted on SignOnSanDiego.com?
    Find out what's happening in your neighborhood by visiting Communities.SignOnSanDiego.com. Your online portal to America's Finest Communities in San Diego for local events, news, forums and more.

    For more information about Communities.SignOnSanDiego.com, please contact Robert Hopwood at Robert.Hopwood@uniontrib.com

    SignOnSanDiego.com is pleased to offer free local event and community announcement postings via our Community Bulletin Board. Submit your listing by clicking on this link.

    For more information on SignOnSanDiego's Community Bulletin Board, please contact Lisa Huschke at Lisa.Huschke@uniontrib.com

    Note: SignOnSanDiego.com and The San Diego Union-Tribine offers introductory answers to frequently asked questions about advertising, subscribing and contacting us. Links throughout these answers will guide you to further information on our website or from other sources. For any other questions, please visit our Contact SignOnSanDiego or Union-Tribune pages.


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